Customs Clearance Accounting Program - Sheraa
About the program
Sheraa Customs Clearance Accounting and Management Program is an integrated system for managing and accounting customs clearance companies. It is one of the special accounting programs that was developed by Meta Plus Company in 2009 and was redeveloped in 2018 using the latest software tools to support systems and software in the customs clearance sector. Many developments were later introduced to keep pace with developments in the customs clearance profession and the latest technology in developing software systems and their databases.
Technical features
Sheraa Customs Clearance System relies on the latest databases from Microsoft MS SQL Server.
The system can be operated via the Internet and branches can be linked directly to Cloud Base.
The system has a complete section for user permissions that is designed in a very precise way, where all program commands and permissions can be controlled to control users' access to the windows they are entitled to access.
The program works in both Arabic and English with the possibility of adding new languages and changing terms in all languages and for the entire program.
The internal mail inside the Sheraa system facilitates communication between users and eliminates the need to use other means to save and archive information.
Supports multiple currencies with the ability to update their prices directly via the Internet.
The print designer is highly flexible as it enables the user to design the prints he needs in all input and report windows.
The program supports sending text messages from within the program and the email in the program allows users to send emails to customers from within the program when needed.
Information from all program windows can be exported to most common file types.
The system supports the movement recording feature, as the program records user movements that occur on all program windows. Technical Support Policy and After-Sales Service
Because our customers are our first priority, we are distinguished by our quick response to their requests and dealing with them with utmost seriousness. The sales process for our potential customers goes through several stages until the customer is fully satisfied with our services, as we
Receive the customer and fully understand his requirements, then the explanation process is carried out and the customer is given the opportunity to try the system to ensure that the nature of his work is compatible with the system (pre-sales stage).
When the system is compatible with the nature of the work, the contract is concluded and the system is installed on the customer's devices, his employees are trained and work is started completely (sales stage).
After installation, we are always available to answer and respond to our customers' inquiries and solve their problems related to using the system. Customers are also constantly informed of new updates (after-sales stage).
In accordance with the technical support policy of Meta Plus Company, we also provide our distinguished customers with a technical support team that is always online during official working hours at a rate of 10-12 hours per day, except for official holidays and holidays.
Technical features
Features of the Customs Clearance Section
The Sheraa Customs Clearance Accounts program is linked to all general accounting operations or those related to customs clearance, customer transactions, and transaction expenses, in addition to extracting accounting reports such as final accounts, account statements, and customer balances...
The first feature is defining clearance plans and linking them to completion rates, duration, and estimated costs, with an approximate value to rely on when contracting with the customer, with the possibility of changing the plan within the transaction, which is optional according to the company's work policy.
It is also characterized by linking customs clearance transactions to a specific customer and representative (employee) to follow up on all operations of this transaction
All details related to the shipment subject to the transaction can be added, along with all customs information related to it View some quick information in each transaction immediately, such as (current and upcoming stage, transaction completion rate, transaction balance, transaction status "profit or loss" and many quick information about the transaction)
The fees that will be charged to the customer can be defined and added and linked to the value-added tax.
The representatives or employees who follow up on the company's incoming clearance transactions can be defined and added.
Adding transaction expenses and revenues for each transaction separately through the company's fund or the delegate's fund.
Dealing with the archive of each transaction separately and adding multiple files digitally to the transaction and viewing them from the archive window or from the transaction immediately. The archive system supports all types of files and sizes without affecting the quality of use of the program.
The ability to create a customer invoice according to the expenses actually paid or according to the fees defined in advance and as the user wants.
Viewing reports on customs clearance with the capabilities of collecting, filtering, coloring tables and many other diverse capabilities. A mobile application is available for customers as an additional feature (upon request) connected to the program's database that allows the customer to follow up on the status of his transactions and the financial information related to them.
A mobile application is also available for the delegate as an additional feature (upon request) that allows the delegate to follow up on all the transactions he is responsible for, which is useful in organizing work and following up on transactions and accelerating the process of completing them.
